Once our products leave our possession, you assume all liability and responsibility for the condition of your order. Please remember that our products are made with candy, buttercream, royal icing, & fondant and other decorated accents that must be kept in a climate controlled environment, and out of direct sunlight. You should have the  air conditioning running during transport and securing your box or boxes to keep movement minimal.  This will ensure the desserts stay secure and any attached accents don't fall off. Cookies are heat sealed for freshness and can be kept on counter inside until day of event no refrigeration necessary.